On top of the operator's policy above, every refund carries a processing fee: 3.5% + €0.25 for card payments, or 2% for Alipay and WeChat Pay. It applies to all refunds, including cancellations inside the free-cancellation window — the fee charged when you pay is not returned to us when we refund.
Not wheelchair accessible
Not stroller accessible
Not suitable for pets
Infants must not sit on laps
Infant seats unavailable
Dear Customer, Your Finnhorse experience is now booked and we look forward to seeing you! Please, take a moment to review this important information before your experience. Arrival instructions: Please arrive at the Aurora Horse Farm 10 minutes before the scheduled start time. You'll find us easily using Google Maps and "Aurora Horses Napapiiri". In some apps, our official address will take you about 300m away from our actual location. If you have trouble finding your way or for some reason you cannot see the horses at the starting point, please contact us immediately at +358 50 3444 333 BEFORE YOUR EXPERIENCE STARTS. Checklist: Dress warmly! You'll need also warm winter boots and gloves. You can purchase hand and foot warmers at the destination, they are not included in the experience price. Don't forget your camera to capture all the memorable moments. At the end of each experience, we can take pictures of you with the horses. Sosial media: Facebook: Aurora Horses (https://facebook.com/aurorahorse) Instagram: @aurorasleighhorses We welcome you to the world of Finnhorses! Best wishes, Aurora Horses Team